Privacy Policy

OrlieAi (“we”, “us”) helps small and medium businesses put practical AI to work. This policy explains what personal data we collect through orlie.uk, why we collect it, and the rights you have over it. We keep it in plain English — if anything is unclear, email us at [email protected].

Who we are

OrlieAi is the data controller for personal data collected through this website. [PLACEHOLDER — legal entity name, registered address and company number once incorporated/confirmed.] Contact: [email protected].

What we collect and why

Contact form

Name, email address, company name and your message. We use this to reply to your enquiry and follow it up. Lawful basis: our legitimate interest in responding to people who contact us.

Free trial signup

Name, business name, email address, mobile number, business size and plan interest. We use this to set up your trial account, contact you about it, and recommend the right plan. Lawful basis: taking steps at your request before entering into a contract.

Booking a call

If you book a free AI audit, the scheduling tool collects your name, contact details and chosen time so the appointment can take place.

Website analytics

We use privacy-friendly, aggregated analytics to understand how the site is used (pages visited, approximate location, device type). This does not use advertising cookies or build individual profiles.

Where your data goes

We never sell your personal data. We share it only with the service providers that run our business, acting on our instructions:

• a secure cloud database that stores form submissions;
• our customer relationship management (CRM) and communications platform, used to manage enquiries, trials, appointments and follow-ups (including email and SMS);
• an email delivery provider that sends our notifications;
• our website hosting provider.

Some providers may process data outside the UK. Where that happens, transfers are protected by recognised safeguards such as the UK International Data Transfer Agreement or UK-approved adequacy arrangements.

How long we keep it

Enquiry and trial data is kept while we have an active relationship with you, and otherwise reviewed at least every 24 months and deleted when no longer needed. You can ask us to delete your data at any time (see your rights below).

Marketing

If you enquire or start a trial, we may follow up about our services. Every marketing email includes an unsubscribe link, and you can opt out at any time by emailing [email protected].

Cookies

The site itself does not set advertising or tracking cookies. The embedded booking calendar is provided by our scheduling platform and may set functional cookies needed for the booking to work.

Your rights

Under UK data protection law you have the right to:

• access a copy of the personal data we hold about you;
• have inaccurate data corrected;
• have your data deleted;
• object to or restrict our processing;
• receive your data in a portable format.

To exercise any of these, email [email protected]. We respond within one month. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We'll post any changes on this page and update the date at the top. Significant changes will be flagged clearly.